How to use store credit
Check Your Balance
1. Sign into your account on Yes Homo
2. Go to Account or your customer profile
3. Look for the Store Credit section
4. Your available balance will be displayed
Your balance shows your total store credit and any expiration dates if applicable.
Apply Store Credit at Checkout
1. Add items to your cart
2. Proceed to checkout
3. Sign into your account (or use Shop Pay if available)
4. On the payment page, you'll see Store Credit as a payment method option
5. Select Store Credit
6. The full available amount will automatically apply to your order
7. If your order total exceeds your store credit, pay the remaining balance with another payment method
8. Complete your order
The system applies your entire store credit balance to the order. If you have multiple credits with different expiration dates, the credit expiring soonest is used first.
THINGS TO KNOW
Full Balance Application
You must apply your entire store credit balance to an order. You cannot select a partial amount to use while saving the rest for later. The full available balance is applied at once.
Expiration Dates
Some store credit may have an expiration date. Check your account to see if your balance expires. If you have multiple store credits with different expiration dates, the oldest one is used first.
Other Payment Methods
If your order costs more than your store credit balance, you'll need to pay the remaining amount with a credit card or other payment method.
Online Only
Store credit can be used on purchases through this website when logged into your account or with Shop Pay.
QUESTIONS
How do I see my store credit balance?
Sign into your account and go to your Account settings. The Store Credit section shows your total balance and any expiration dates.
Can I use part of my store credit and save the rest?
No. The full available balance must be applied to your order. If you want to preserve credit for a later purchase, contact support.
What happens if I have multiple store credits?
The credit with the earliest expiration date is used first. Any remaining credit balances stay on your account.
Can I use store credit on all products?
Yes. Store credit can be applied to any product on Yes Homo (with the exception of gift card products).
I don't see Store Credit as a payment option
Make sure you're signed into your account. Store credit only appears as a payment method when you're logged in. If you still don't see it, you may not have an available store credit balance.
My store credit expired. What can I do?
Contact our support team. Depending on the circumstances, we may be able to help.
Need Help?
If you encounter any issues using your store credit, contact our support team.